For all support and warranty questions by email to info@pawkietalkie.com, please provide:

1) Your order number
2) A description of your issue
3) Where you purchased from
4) A photo or short video (10 - 20 sec.) of the product issue
5) An updated shipping address for you so that we can assist you quickly!

PawkieTalkie stands strongly behind its 100% Satisfaction Guarantee and limited warranty.  Please reach out to us if you are not satisfied with your purchase and/or if you are having trouble with our products.

Please Note: We usually see and reply to your e-mail within 24 - 48 hours. If you don't receive a response, please check your spam folder. Thank you so much and look forward to hearing from you! :)